FREQUENTLY ASKED QUESTIONS


How much hair do I need?

We suggest the following lengths for purchase:

Length 14 - 16 inches = 2 bundles or more

Lengths 18 - 24 inches = 3 bundles or More

Lengths 26 - 30 inches = 4 bundles or More

Lengths 30 inches - Up = 5 bundles or More

Can the weft be cut?

Yes. Our wefts are reinforced and made by a machine.

They can be cut without unraveling.

We do not suggest cutting our weft.

Does this hair shed?

Any hair that has been manufacture to be stitched on a weft

is entitled to experience minimum shedding which is absolutely normal.

Minimum shedding meaning (the hair will be never have a

noticeable or drastic decrease in its density or volume.

However, proper maintenance is extremely important and advised.

How much does each bundle weight?

Each bundle is weighted between 3.2 - 3.5oz.

Does the hair appear natural?

Very! The wind could blow; someone could touch your hair,

swim, sauna, and spa. It is incredible and the hair is as light as a feather,

no one will even know you have hair extensions.

Can I color this hair?

Yes, this is 100% virgin human hair that is not processed in any way.

So you can color the hair, once virgin hair is treated in any way,

it is no longer virgin, and therefore we recommend that you color

or process your hair by a professional.

Is #613 Platinum Blonde

Hair High Maintenance?

Yes, Anytime you bleach hair to #613 Platinum Blonde that hair

will be fragile and easier to break off due to the hair bonds being broken.

Platinum Blonde Hair will require daily hydrating of Argan Oil

and Washed Weekly with some Hydrating Shampoo and Conditioner.

What type of hair

care products should I use?


Treat this hair like your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable.

We recommend using a deep conditioner on your virgin hair once per week,

but avoid using oil or heavy styling products.



Do I have to do anything special in the morning or at night?

We advise that you comb your hair every morning.

Gently brush your hair from the ends towards your scalp.

Starting from the ends keeps the pressure off the weft area and is

a good way to maintain the longevity of the extensions.

You must NEVER sleep on wet hair.

Sleeping on wet hair is known to matte hair that makes

it very difficult to keep the hair the way you want.

Just make sure your hair is completely dry before you go to sleep

and you shouldn’t have anything to worry about.

Rolling your hair in rods at night will maintain your curls

and limit the amount of heat you have to use on your hair daily.

Is there maintenance involved

with the up keep of this hair?

Yes schedule your re-attachment service appointments every 6 - 8 weeks.

How long does the hair last?

This hair can last for a very long time depending on how you maintain it.

Treat it like your own hair and take good care of it and it will last longer.

Depending on maintenance, hair will last from 6 months to over a year.

How long is processing,

shipping, and handling?

Processing takes 2-3 Business days for your order to be shipped out.

Processing occurs Monday-Friday, from 9am to 7pm.

If you ordered on Friday your order will be processed on the

next business day which is Monday.

Domestic Regular Flat Rate Shipping is 5-7 business days

depending on your location.

International Shipping is 7-10 business days

depending on your location.



When will my tracking number

start to update?

After receiving a tracking email, Shipping Activity

will become available after 24hrs.

Your Tracking Number will come to your email from PayPal.

Please check your spam folder if you don’t see it inside your inbox.

If you haven’t received a tracking number after 3 days

from placing your orders please contact customer service at

(213) 973-9027.